Case and License Management
 

What is a case ?

It’s a single view into all data, files, tasks, actions, collaborations, and history involving specific investigation, incident, service request, or process.

How can you address typical case management challenges?

 

1. Unify

Connect dynamic processes and data into a current, complete, and accurate view.

2. Get context

Clarity on individual pieces of data and content to inform the right decisions.

3. Take advantage of real-time case analytics

Track progress towards established business goals.

4. Collaboration

Enable caseworkers to uncover hidden information.

EService Suite’s comprehensive feature-set makes it the best case management software for the government especially municipal corporation.

Maybe your organization is struggling with a clunky, out-of-date system that’s hard to use.

Maybe you’re still using paper, Excel spreadsheets, and sticky notes.

Or maybe a combination of all of the above

If so, EService Suite is the case management software solution you’ve been looking for

Don’t miss out on the opportunity to find out how EService Suite can help transform your organization. Request a free demo by filling out the form at the bottom of the page

Capabilities
 

Business Process Management

Provide process and rules modeling that enforce case rules and policies.

Unified Case Files

Provide a single view into all data, files, tasks, actions, collaborations, and history involving specific investigations, incidents, service requests, or processes.

Collaboration

Enable case-related exchanges of professional opinions and quick conclusions as a group.

Ad-hoc Activities

Allow caseworkers to create, assign, and complete work items, without predefined sequences of events.

Audit trails

Provide history of all case-related content, process events, and collaborations.