A Giant Step in Your Digital Transformation

July 24, 2018 at 1:03 am

Why Digital Transformation Initiatives like Eservice Automation is Vital for Better Governance?

The ongoing shift towards digital is fast catching up with every type of business. Irrespective of the scale or size of operation, tech evolution is making every business sit up and take notice. Digital-savvy competitors, advanced banking channels, smartphone penetration, social media, and customer expectation on seamless experiences is deriving companies to evolve with technology or perish without trying. Its immense impact means that digital transformation is no longer a choice but has become a necessity for organizations.

What is digital transformation exactly? What are the benefits of opting for this strategy? What is needed from your end to enable this within government functions like E-government portal, E-permitting, or E-licensing? Today we look at these important questions

A background about digital transformation

Your company will be judged on the basis of how well your product or services is able to cater to the evolving demands of the market and of the customer. This means that speed, relevance, and agility are important to remain competitive and thrive in the business landscape. For this, an increased focus is needed on aligning IT infrastructure with business KRAs, innovation, and continuous development.  When you utilize the prowess of

Why Digital Transformation Initiatives like Eservice Automation is Vital for Better Governance?

The ongoing shift towards digital is fast catching up with every type of business. Irrespective of the scale or size of operation, tech evolution is making every business sit up and take notice. Digital-savvy competitors, advanced banking channels, smartphone penetration, social media, and customer expectation on seamless experiences is deriving companies to evolve with technology or perish without trying. Its immense impact means that digital transformation is no longer a choice but has become a necessity for organizations.

What is digital transformation exactly? What are the benefits of opting for this strategy? What is needed from your end to enable this within government functions like E-government portal, E-permitting, or E-licensing? Today we look at these important questions

A background about digital transformation
Your company will be judged on the basis of how well your product or services is able to cater to the evolving demands of the market and of the customer. This means that speed, relevance, and agility are important to remain competitive and thrive in the business landscape. For this, an increased focus is needed on aligning IT infrastructure with business KRAs, innovation, and continuous development. When you utilize the prowess of IT to improve decision making, accelerate operations, add momentum to the sales and marketing function, or boost competencies, then you are truly embracing digital transformation.

Plenty of use cases in the government sector
Take the case of the US White House. Its focus on AI and EServices Automation is a prime example of how government bodies and institutions can leverage digitalization to improve specific processes like law enforcement (in this case). The Las Vegas Health Department used to randomly pick restaurants to check for food quality. However this year it embraced technology for the inspection.

They used a software program to sift through thousands of tweets to check for possible cases of food poisoning. As a result it was able to effectively target restaurants likely to have problems with food quality or hygiene.

This adoption of technology increased the number of citations from 9% in random inspection to 15% tech based selection and inspection. This shows an exciting application of how tech can be used to improve processes in government departments too.

Why digital transformation is a smart move?
In a hyper-competitive environment, digital transformation is the catalyst needed for your business growth and customer acquisition needs. Be it Online ePermit or EGovernment automation, these solutions are made possible by pushing IT further within business
Here are some benefits that can arise from this move
1 – Improved efficiency
Manual processes and tons of paperwork are fraught with issues – right from slow working to likelihood of loss of physical assets like papers and documents with digitalization, this issue is rectified once and for all. The result is accelerated productivity and enhanced efficiency.

2 – Better decision making
There is a huge data deluge that emanates from channels like E-government portal or online permit sites. By going digital you can harness this data to better tailor your products as per the needs of smart government services needs. With a smart eservices solution you can drive data-backed decision making

3 – Tremendous outreach
Imagine if your customer is in a foreign location and if he wants to explore your product and services beyond office hours/ how good it would be to have a customer support staff answer the query at the right time? This is the citizen engagement advantage that digitalization drives for your E-permitting or E-licensing business. Prospects can see your business online 24×7 when you have ePermit software powering your duties.

Connect with the experts
Interested in driving digital transformation within your business? Then you need a tactical expert like Skyzon Infotech by your side. We have proven capabilities in outcome oriented IT integration within existing processes. We have catered to a range of government e-services initiatives like government-to-citizens (G2C), government-to-business (G2B), or government-to-government (G2G). Our proprietary high performance automation solution – the Skyzon AutomationSuite is the only tech integration needed to enable phenomenal ROI from your digital transformation objectives via Online Eservices automation.

Call us at 00971-4-2647454 Email us at sales@skyzoninfotech.com

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