E-Service Automation Suite 

Skyzon Automation Suite is an Enterprise Electronic Platform for automation of government and corporate eServices.
For Government, the solution caters to Government-to-Citizen (G2C), Government-to-Business (G2B), Government-to-Government (G2G) and Government-to-Employees (G2E) workflows.For Corporate, the suite helps automate Business to Business (B2B), Business to Customer (B2C) and Business to Employee (B2E)business flows
The pre-configured components of the suite help us implement the solution almost 50% faster than the traditional solutions, thus saving significant amount of time, manpower, effort and cost

Benefits

Allow guest to register their complaints or requests through the Guest Portal or by calling front-desk, which uses the intelligent workflow process to ensure the guest requirements gets attended quickly. Guests can be notified on the actions taken on their request also they can track their request in self-service portal

  • Zero customer visit
  • Improve employee productivity
  • Fast and efficient processing of customer request
  • 24 x 7 office
  • Built to mould as per customer needs
  • Highly scalable enterprise system

E-Service Portal Module – Features

  • Customer Self Service Portal
  • Customer/Partner Registration
  • E-Services Catalogue
  • Smart Attachments
  • Tasks Processing
  • Tasks Management and Delegation
  • Invoicing and Online Payment
  • Process Intelligence with dashboards
  • Appointments & Video Conference
  • Messaging and Communication
  • GIS Enabled

E-Service Configuration/Admin – Features

  • BPM Driven Processes
  • E-Service rules engine
  • Define complex and Ad-Hoc E-Services
  • E-Services Designer
  • Responsive and modern Upload/Download Manager
  • Dynamic Checklist
  • Survey and polls
  • Data Export
  • Bulk Documents and Drawings stamping